Ordering a new prescription

There are several ways of re-ordering your regular medication from your Doctor.

• Telephone us on 06 364 8555 and choose the Prescription line option. This line is cleared daily Monday – Friday
• Come into the Medical Centre and complete a Repeat Prescription Request form. These are kept at reception
• You can make an appointment with your Doctor. There will be a consultation charge for this
• You can use the on-line form
• If you are signed up for Manage My Health you can access the repeat prescription request via Manage My Health/Patient Portal.

You will need to see your Doctor at regular intervals to review your health and/or medication.

We undertake to have your prescription ready for you to collect from the front desk in 2 full working days after we receive your request. Weekend requests will be available on Tuesday afternoons.

If you are going on holiday, make sure you request a repeat prescription ahead of time, and be sure to take your medication with you.

Prescription request form

• Your prescription will be ready for collection in 48 hours (2 full working days)
• You may be asked to make an appointment with your Doctor if:
  • You are requesting medication that has not been prescribed to you for a long time or;
  • You have not seen your Doctor for more than 6 months